Never carry or lift your tablet by its screen. When you move the tablet, you should always bear most of the weight with the machine's base. Handling the device by the screen can cause the hinge(s) to break or can damage the connection between the tablet and screen.
The proper way to turn off your computer is to use the “Shut Down” button in the Start Menu. This method is known as a “graceful shutdown”. The Start Menu is accessed by clicking the Windows logo at the bottom left of the screen. Turning off your computer by removing the battery or holding the power button (known as a hard shutdown) can damage the the operating system.
When you store your computer in its case. Do not put your power adapter or anything else on the top of your computer. The case is only large enough for the laptop, and putting items in with it can damage the screen.
A lint-free cloth or a paper towel is the best way to clean your laptop’s screen. When a more thorough cleaning is required, a rubbing alcohol solution will do the job. Using Windex (or other ammonia-based cleaners) is not recommended because the ammonia may yellow the screen over time.
To clean your laptop’s keyboard or touchpad, a soft cloth or paper towel with a small amount of rubbing alcohol will get rid of any oils that have accumulated. Do not attempt to remove your keys in order to clean under them, they are broken very easily. An air duster can be used to remove dust from under the keys by spraying in between them.
Over time, your battery’s maximum capacity will decrease. There are three things you can do to minimize this:
Running your tablet at maximum brightness can increase load on the battery. You can lower the screen brightness by launching the Windows Mobility Center with the shortcut Windows+X then B and adjusting the brightness slider as desired.
To greatly extend your battery life, you can force your computer to limit its resource use. To do this, open the Windows Mobility Center (Windows+X then B) and under the battery gauge, change the power mode to Power Saver. Note that this will reduce overall system performance in order to increase battery life.
When you are not using your wireless internet connection, you can reduce the load on your battery by turning off your wireless adapter. This can be done by flipping the switch on the left side of your laptop (if you have one), or turning it off in the Windows Mobility Center. When the switch’s light is blue, the wireless adapter is on. When the light is orange, the wireless adapter is off.
You can also improve your battery life by closing applications you are not using. Generally speaking, running fewer applications results in longer battery life. This is not true in all cases, but may help.
If you are having issues with battery longevity or inaccurate battery life estimates, calibrating your battery may resolve the issue. When you calibrate the battery you completely drain and then completely charge it. Calibrating the battery requires three basic steps:
The first step to take when you are having trouble with your computer is to restart it via the power menu. If you are still having the issue, bring it to the Help Desk or email the Help Desk at firstname.lastname@example.org. Before you bring your tablet to the Help Desk, you should make sure your data is backed up properly.
If your computer is frozen, the first thing you should do is be patient. Give it at least five to ten minutes—perhaps more. If the system continues to be unresponsive and you cannot shut it down gracefully, a hard shutdown may be necessary. Be aware that a hard shutdown is harmful. It is best to avoid it. To perform a hard shutdown, hold down the power button for a few seconds until the power light turns off.
If your computer is physically damaged it should be brought to the Help Desk for repair as soon as possible. The Help Desk will not repair a computer during the summer unless it is damaged to the point it cannot be serviced.