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tablet_care_guide

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tablet_care_guide [2021/09/21 12:08]
abrashear [Storage] Add note about charger pocket.
tablet_care_guide [2021/09/21 12:10] (current)
abrashear [Troubleshooting] Add bit about resetting power.
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 The first step to take when you are having trouble with your computer is to restart it via the power menu. If you are still having the issue, bring it to the Help Desk or email the Help Desk at help@lasallehs.net. //Before// you bring your tablet to the Help Desk, you should make sure your data is [[file_history|backed up]] properly. The first step to take when you are having trouble with your computer is to restart it via the power menu. If you are still having the issue, bring it to the Help Desk or email the Help Desk at help@lasallehs.net. //Before// you bring your tablet to the Help Desk, you should make sure your data is [[file_history|backed up]] properly.
  
-If your computer is frozen, the first thing you should do is be patient. Give it at least five to ten minutes—perhaps more. If the system continues to be unresponsive and you cannot shut it down gracefully, a hard shutdown may be necessary. Be aware that a hard shutdown is harmful. It is best to avoid it. To perform a hard shutdown, hold down the power button for a few seconds until the power light turns off.+If your computer is frozen, the first thing you should do is be patient. Give it at least five to ten minutes—perhaps more. If the system continues to be unresponsive and you cannot shut it down gracefully, a hard shutdown may be necessary. Be aware that a hard shutdown is harmful. It is best to avoid it. To perform a hard shutdown, hold down the power button for a few seconds until the power light turns off. If that still does not work, [[https://help.lasallehs.net/doku.php?id=reset_laptop_power|reset the Laptop's power following this guide]].
  
 If your computer is physically damaged it should be brought to the Help Desk for repair as soon as possible. The Help Desk will not repair a computer during the summer unless it is damaged to the point it cannot be serviced. If your computer is physically damaged it should be brought to the Help Desk for repair as soon as possible. The Help Desk will not repair a computer during the summer unless it is damaged to the point it cannot be serviced.
tablet_care_guide.txt · Last modified: 2021/09/21 12:10 by abrashear