issues:troubleshoot_webcam
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— | issues:troubleshoot_webcam [2020/11/12 09:41] (current) – created abrashear | ||
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+ | ====== Troubleshoot Webcam ====== | ||
+ | If your camera is not working in a meeting, try the following to determine what's wrong. | ||
+ | |||
+ | - Open the Camera app from the Start Menu. | ||
+ | * If the camera works: make sure you're allowing the camera in your meeting(s) when prompted. | ||
+ | * {{: | ||
+ | * If you see an error: | ||
+ | * **We need your permission**: | ||
+ | * **We can't find your camera**: Restart your computer. Try [[: | ||
+ | |||
+ | ===== Check Privacy Settings ===== | ||
+ | |||
+ | - Open the Start Menu and search for **Privacy**. Open the Privacy Settings result. | ||
+ | - In the left pane, find **Camera** and click on it. | ||
+ | - Make sure //Allow apps to access your camera// is turned On. | ||
+ | - Scroll down and make sure //Allow desktop apps to access your camera// is turned On. |
issues/troubleshoot_webcam.txt · Last modified: 2020/11/12 09:41 by abrashear