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teachers:remote_access_vpn

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teachers:remote_access_vpn [2013/10/11 14:14]
abrashear Added more info on disconnecting.
teachers:remote_access_vpn [2018/08/23 10:28] (current)
abrashear Updated with an overview & steps for troubleshooting the DirectAccess vpn. The old one was for the IPSec VPN.
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 ====== Remote Access VPN ====== ====== Remote Access VPN ======
-Using the remote access VPN will allow you to securely access La Salle High School intranet resources (such as network drives, ​the business portal, and even printers) from any Internet connection.+Using the remote access VPN will allow you to securely access La Salle High School intranet resources (such as network drives, ​Great Plains, and even printers) from any Internet connection. The VPN should automatically connect when you're off-site and connected to the Internet.
  
-Please note that there is no need to use the VPN while at La Salle and doing so may cause unexpected behavior. +====== ​Troubleshooting ​======
-====== ​Connecting to the La Salle VPN ====== +
-You can connect to the VPN from any teacher or staff computer managed by La Salle High School. The connection appears in the network list. If it does not appear, visit the Help Desk. +
-  - Left click the Network Connections icon at the bottom right on your screen in the system tray where you'd normally find wireless networks. +
-  - At the top, under "​Dial-up and VPN", click "La Salle High School VPN"​. +
-  - Click the "​Connect"​ button under "La Salle High School VPN"​. +
-  - A progress window will appear while the connection is established.  +
-  - When the progress window closes, if you go back to the network list "​Connected"​ will appear next to "La Salle High School VPN"​. +
-  - You are now connected to the VPN!+
  
-===== Disconnecting ===== +If you're having trouble getting connected, check your wireless connections list. You may see the "La Salle High School"​ connection stuck in the connecting state. To fix thistry the following:​ 
-When you are no longer need access to the La Salle intranet, it is a good idea to disconnect from the VPNas your home Internet connection is likely faster than the VPN tunnel. + 
-  - Left click the Network Connections icon at the bottom right on your screen in the system tray where you'd normally find wireless networks+  - Restart ​your computer. Do not login when the computer boots
-  - At the topunder "​Dial-up and VPN", click "La Salle High School VPN"+  - Wait a minute or two for your Internet connection to startthen login
-  - Click the "​Disconnect"​ button under "La Salle High School ​VPN".+  - After another minute or two you should see that the "La Salle High School" ​connection is connected.
teachers/remote_access_vpn.txt · Last modified: 2018/08/23 10:28 by abrashear