Differences

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--- teachers:remote_access_vpn [2018/08/23 10:28] – Updated with an overview & steps for troubleshooting the DirectAccess vpn. The old one was for the IPSec VPN. abrashear
+++ teachers:remote_access_vpn [2020/11/10 14:59] (current) – Update with new instructions abrashear
@@ Line 1: / Line 1: @@
 ====== Remote Access VPN ======
-Using the remote access VPN will allow you to securely access La Salle High School intranet resources (such as network drives, Great Plains, and even printers) from any Internet connection. The VPN should automatically connect when you're off-site and connected to the Internet.
+The VPN should automatically connect when you're off-site and connected to the Internet. If you're having trouble getting connected, check your wireless connections list. You may see the "La Salle High School" connection stuck in the connecting state. To fix this, try the following:
-====== Troubleshooting ======
+  - Restart the computer. Do not log back in.
+  - At the lock screen, look at the network icon in the bottom right. Wait for it to connect to your network.
-If you're having trouble getting connected, check your wireless connections list. You may see the "La Salle High School" connection stuck in the connecting state. To fix this, try the following:
+    - Click it and connect to your network if it doesn't connect.
+  - Wait 30 seconds and check if the "La Salle High School" connection shows it is connected.
-  - Restart your computer. Do not login when the computer boots.
+  - Log in to the computer.
-  - Wait a minute or two for your Internet connection to start, then login.
-  - After another minute or two you should see that the "La Salle High School" connection is connected.