La Salle Help Desk Wiki

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====== Restoring the Factory Image on Your La Salle High School Lenovo ThinkPad Yoga 12 ======

Restoring the factory image will remove all restrictions, software, and data on your tablet. Back up your data before proceeding. The process requires two general steps, in this order:

  - Restore the BIOS to factory defaults.
  - Restore the operating system.

===== What You Will Need =====

  - Your recovery media issued by La Salle High School.
  - Your laptop computer and charger.
  - About 30 minutes.

====== Restore the BIOS to Factory Defaults ======

In order to boot your recovery media, you need to reset the BIOS settings to factory default.

  - Start with the computer powered on and plugged-in to your charger.
  - Restart the computer by clicking **Restart** in the Start menu.
  - As the computer reboots, repeatedly tap the **F1** key near the top left of the keyboard until you see the //Entering Setup// message.
  - At the BIOS lock screen, type the password **ln15flavor** (all lowercase) and press **ENTER**.
  - Use the left/right arrow keys to navigate to the **Restart** screen.
  - Use the up/down arrow keys to highlight **OS Optimized Defaults**.
  - Press **ENTER** and use the arrow keys to select **Enabled**. Press **ENTER**.
  - Highlight **Load Setup Defaults** and press **ENTER**.
  - Select **Yes** and press **ENTER**.
  - Use the left/right arrow keys to navigate to the **Security** screen.
  - Highlight **Password** and press **ENTER**.
  - Highlight **Supervisor Password** and press **ENTER**.
  - Enter the current password, **ln15flavor** and press **ENTER**.
  - Enter a new password or leave it blank. Press **ENTER**.
    * If you set a password and forget it, there is no way to reset it.
  - Repeat the new password or leave it blank. Press **ENTER**.
  - Press **ENTER** to continue.
  - Press the **ESC** key at the top left of the keyboard.
  - Highlight the **Security Chip** option and press **ENTER**.
  - If the **Clear Security Chip** option is present, highlight it and press **ENTER**.
    - At the //Clear encryption keys// dialog, select **Yes** and press **ENTER**.
  - Press the **ESC** key.
  - Press the **ESC** key again.
  - Highlight **Exit Saving Changes** and press **ENTER.**
  - Highlight **Yes** and press **ENTER**.
  - When the system boots into BitLocker recovery, hold the power button down for five seconds to power it off.

====== Restore the Operating System ======

  - Start with the computer powered off and plugged-in to your charger.
  - Unplug all storage devices (flash drives, SD cards, etc.) from the computer.
  - Insert your recovery media into the USB port on the computer.
  - Turn on the computer and repeatedly tap the **F12** key until you see the //Entering Boot Menu// message.
    * If your computer boots into Windows, you may need to restart from the Start Screen before you can access the boot menu.
  - At the boot menu, use the arrow keys to select the **USB HDD** option and press **ENTER**.
    * If your arrow keys do not work. Power off the system by holding the power button and start again.
  - At the Clonezilla screen, press ENTER to begin the restoration process.
  - Wait while the machine is re-imaged. This can take up to 30 minutes.
  - When the imaging process is complete, you may be prompted to remove the drive and press enter. Store your drive somewhere safe. The computer will turn off.
  - Turn the computer back on. Wait until you see the //Region and language// screen.
  - Continue through the setup screens answering the prompts. When you arrive at the desktop, you’ve successfully restored your computer.

====== Optional: Upgrade to Windows 10 ======

You can upgrade to Windows 10 for free by visiting [[https://www.microsoft.com/en-us/software-download/windows10|microsoft.com/en-us/software-download/windows10]]. Download the upgrade tool. Run it and choose to upgrade the system. If anything goes wrong you can use your recovery media to undo the upgrade.