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students:2016_factory_image

Restoring the Factory Image on Your La Salle High School Elitebook 2760p Tablet

Introduction

Now that you are leaving La Salle High School, you may re-image your tablet. This will remove all La Salle High School restrictions and software. Doing so will delete all data on your tablet. Make sure your data is backed up prior to proceeding. If you are using File History to back up your data you will not be able to restore it in Windows 7. Create a backup using some other method before following the steps in this guide.

With this guide, you should have received a USB flash drive which contains a restore image. This drive is your recovery media. It will be used to restore your system to its factory state. It is important that you do not modify or save any files on your recovery media. Doing so may prevent you from being able to restore your computer.

Overview

Restoring your tablet to its original state requires three general steps, listed below:

  1. Restore the BIOS to factory defaults.
  2. Restore the operating system to its default state.
  3. Configure the operating system.

The order of these steps is important. If you do not restore your BIOS to factory defaults, you will not be able to restore your operating system. If you do not restore the operating system, you cannot configure it!

What You Will Need

  1. Your recovery media issued by La Salle High School.
  2. Your HP EliteBook 2760p laptop computer.
  3. This guide.
  4. About 30 to 60 minutes.

Restore the BIOS to Factory Defaults

The first step to restoring your tablet is to reset the BIOS settings. We restrict settings in the BIOS to improve security. In order for you to be able to boot your recovery media, you need to remove these restrictions. All of your data on the computer will be inaccessible after this step! Have a backup!

  1. Start with the computer powered off and plugged-in to your charger.
  2. Turn on the computer. When you see the HP logo, tap F10 on the keyboard. You will be taken to the BIOS login screen.
  3. Enter the BIOS password hpdev2012 and press ENTER.
  4. Click on Reset BIOS security to factory default.
  5. At the warning screen under Do you wish to proceed? click YES.
  6. Click on Restore Defaults.
  7. At the Load Defaults screen, click Yes.
  8. Click on Security at the top of the screen.
  9. Scroll down using the arrow keys or arrows in the top right and click System IDs.
  10. Click Notebook Ownership Tag.
  11. Type your full name and press ENTER. You may also press space and enter to leave this blank.
  12. Click Notebook Ownership Tag 2.
  13. Type your full phone number and press ENTER. You may also press space and enter to leave this blank.
  14. Click File at the top of the screen.
  15. Click Save Changes and Exit.
  16. At the Save Changes and Exit screen, click Yes. The computer will reboot.
  17. If you see a dialog prompting you to Clear the TPM, press F1 on the keyboard. The computer will reboot.
  18. If you see a dialog prompting you to Reset Fingerprint Sensor to Factory Settings, press F1 on the keyboard. The computer will reboot.
  19. You may see a blue BitLocker recovery screen. Hold down the power button until the tablet powers off.
  20. The BIOS has now been restored to factory settings. You are ready to restore the Operating System.

Restore the Operating System

The second step to restoring your tablet is to restore the operating system. This step will delete all data on your computer and remove all La Salle High School restrictions. The recovery software we’ll use is called Clonezilla, which is available from clonezilla.org. Clonezilla will allow you to restore the HP factory image to your computer.

  1. Start with the computer powered off and plugged-in to your charger.
  2. Unplug all storage devices (flash drives, SD cards, et cetera) from the computer. These extra devices may interfere with the imaging process.
  3. Insert your recovery USB drive into the USB port on the computer.
  4. Turn on the computer. When you see the HP logo, press F9 on the keyboard.
  5. A boot menu will appear. Select the USB hard drive with the arrow keys and press enter.
  6. Wait while Clonezilla boots. You will see lots of text scrolling off of the screen while it loads.
  7. When the system has booted, you will see a message that all existing data will be lost. Press y on the keyboard and hit ENTER to continue.
  8. You will be warned again that all existing data will be lost. Press y on the keyboard and hit ENTER to continue.
  9. Wait while the machine is re-imaged. This can take up to 30 minutes.
  10. When the imaging process is complete, the system will power off automatically.
  11. Once the system has powered off, you have successfully re-imaged your tablet!
  12. Remove your recovery media from the computer. Store it somewhere safe.

Configure the Operating System

The last step in restoring your computer to defaults is to configure your newly-installed operating system. This is fairly simple, and can probably be done without using this guide.

  1. Start with the computer powered off and plugged-in to your charger.
  2. When the computer boots, it will go through a series of processes to prepare Windows. It may reboot on its own during this setup process. This can take a long time.
  3. When Windows is ready, you will see a dialog prompting you to select your language. Click My language is English and click Next to continue.
  4. On the next page you will be prompted to select your Country, time and currency, and keyboard layout. You probably don’t need to change these, so press Next.
  5. You will be asked to enter a username for yourself and a name for the computer. Type in your name and a name for the computer. When done, press Next.
    • You can name your computer anything you want! The core idea is that it should be somewhat unique.
  6. At the next screen, enter a password and password hint for your user account on the machine and click Next.
  7. Read through the Microsoft Software License Terms and check the box if you accept them. These terms come directly from Microsoft.
  8. Read through the End User License Agreement and check the box if you accept the license terms. These terms come directly from HP. Click Next to continue.
  9. At the next window, you will decide if Windows will update automatically. Click Use recommended settings.
  10. On the next screen, set the time zone to (UTC -05:00) Eastern Time (US & Canada) (the time zone in Cincinnati, Ohio).
  11. Set the time and date (if necessary) then click Next.
  12. Next you may choose to connect to a nearby wireless network. If you do not have a network nearby, click Skip, otherwise click Next.
    • If you are connected to a network, you can now choose your computer’s location. This affects what level of security is set on Windows firewall. If you are connected to your home network (or another network you trust) click Home network. This enables file sharing with other computers on that network (if you set it up). If you are not on a trusted network, click Public network.
  13. Windows will now finalize your settings and install HP software. This may take a long time.
  14. At the Welcome to your New HP Computer screen, click the GO button.
    • If you see a window that says You must restart your computer to apply these changes, click Restart Later. Wait for the Welcome to your New HP Computer screen to appear.
  15. If you would like to register your computer with HP, fill out the form. Otherwise click Register Later (recommended).
  16. At the Stay Updated screen, under Do you want to receive updates and alerts from HP? click Yes, download and install updates automatically (recommended).
  17. Under Do you want to participate in the Experience Improvement Program?, select No and click Next.
  18. At the Get Online screen, click Finish HP Setup.
  19. At the SetupComplete screen, click Finish.
  20. Wait while Windows completes setup and loads your Desktop.
  21. Once the Desktop appears, you have successfully configured your operating system. Your computer is ready to use.
students/2016_factory_image.txt · Last modified: 2015/12/03 13:42 by abrashear