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students:2013_factory_image [2013/05/31 14:05] – [Addendum] Information on SD card reader and Fingerprint software abrashearstudents:2013_factory_image [2013/05/31 14:08] – [Addendum] Added note on bad re-image drives. abrashear
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 ===== Fingerprint Software ===== ===== Fingerprint Software =====
 In order to get the fingerprint software working, you need to install the [[http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=3784558&prodNameId=3784561&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-83870-1|HP ProtectTools Security Suite]]. In order to get the fingerprint software working, you need to install the [[http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=3784558&prodNameId=3784561&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-83870-1|HP ProtectTools Security Suite]].
 +
 +===== Unable to Re-image =====
 +There were a small number of USB drives handed out that were defective. A few minutes into the re-imaging process, it would fail and error out. If you are experiencing this issue, please visit La Salle for a replacement.
students/2013_factory_image.txt · Last modified: 2015/05/06 14:27 by abrashear