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students:2013_factory_image [2013/05/14 10:43]
abrashear [Restore the BIOS to Factory Defaults] Bolded the password.
students:2013_factory_image [2013/05/31 14:08]
abrashear [Addendum] Added note on bad re-image drives.
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   - Windows will now finalize your settings and login under your user account.   - Windows will now finalize your settings and login under your user account.
   - You have now successfully configured your operating system. Your computer is ready to use.   - You have now successfully configured your operating system. Your computer is ready to use.
 +
 +====== Addendum ======
 +===== SD Card Reader Not Working =====
 + If your SD card reader is not working after you've re-imaged your tablet, you need to download the [[http://​h20000.www2.hp.com/​bizsupport/​TechSupport/​SoftwareDescription.jsp?​lang=en&​cc=us&​prodTypeId=321957&​prodSeriesId=3784558&​prodNameId=3784561&​swEnvOID=4053&​swLang=13&​mode=2&​taskId=135&​swItem=ob-76430-1|JMicron Media Card Reader Driver]] from HP and install it on your computer.
 +
 +===== Fingerprint Software =====
 +In order to get the fingerprint software working, you need to install the [[http://​h20000.www2.hp.com/​bizsupport/​TechSupport/​SoftwareDescription.jsp?​lang=en&​cc=us&​prodTypeId=0&​prodSeriesId=3784558&​prodNameId=3784561&​swEnvOID=4060&​swLang=13&​mode=2&​taskId=135&​swItem=ob-83870-1|HP ProtectTools Security Suite]].
 +
 +===== Unable to Re-image =====
 +There were a small number of USB drives handed out that were defective. A few minutes into the re-imaging process, it would fail and error out. If you are experiencing this issue, please visit La Salle for a replacement.
students/2013_factory_image.txt ยท Last modified: 2015/05/06 14:27 by abrashear