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--- students:2013_factory_image [2013/05/14 10:43] – [Restore the BIOS to Factory Defaults] Bolded the password. abrashear
+++ students:2013_factory_image [2013/05/31 14:08] – [Addendum] Added note on bad re-image drives. abrashear
@@ Line 60: / Line 60: @@
   - Windows will now finalize your settings and login under your user account.
   - You have now successfully configured your operating system. Your computer is ready to use.
+====== Addendum ======
+===== SD Card Reader Not Working =====
+ If your SD card reader is not working after you've re-imaged your tablet, you need to download the [[http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3784558&prodNameId=3784561&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=ob-76430-1|JMicron Media Card Reader Driver]] from HP and install it on your computer.
+===== Fingerprint Software =====
+In order to get the fingerprint software working, you need to install the [[http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=3784558&prodNameId=3784561&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-83870-1|HP ProtectTools Security Suite]].
+===== Unable to Re-image =====
+There were a small number of USB drives handed out that were defective. A few minutes into the re-imaging process, it would fail and error out. If you are experiencing this issue, please visit La Salle for a replacement.