Differences

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--- issues_troubleshoot_microphone [2020/11/10 10:34] – [Workarounds] Add note about repair. abrashear
+++ issues_troubleshoot_microphone [2020/11/10 11:31] (current) – Moved to issues namespace abrashear
@@ Line 1: / Line 1: @@
-====== Troubleshoot Microphone ======
-If your microphone is not picking up sound.
-  - Right-click the volume icon in the tray. **Open Sound settings**.
-  - Scroll down to the input section. Make sure the input device is what you expect.
-    - If it's not, open the dropdown and select from the list.
-  - You should see the microphone's levels bouncing around. Try clapping. If you don't see any activity try a different device.
-  - Open the **Device properties** menu.
-  - Make sure the mic is not disabled.
-  - Make sure the volume is at 100%.
-  - Click **Home** in the top-left of the settings menu. Go to **Privacy**.
-  - Scroll down in the left page. Click **Microphone**.
-  - Make sure **Allow apps to access your microphone** is on.
-  - Scroll down in the main area. Make sure **Allow desktop apps to access your microphone** is on.
-{{ ::quickly_troubleshoot_microphone_problems_in_windows_10.webm?1280 |Video troubleshooting microphone problems.}}
-====== Workarounds ======
-If the above steps do not resolve the microphone problem, use one of these workarounds until you can bring your computer to the Help Desk for repair.
-  * [[connect_bluetooth_headset|Use a Bluetooth headset]] (such as AirPods).
-  * Connect a gaming console headset. Most work without any additional setup.