Differences

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--- issues_troubleshoot_microphone [2020/11/10 10:23] – Add video abrashear
+++ issues_troubleshoot_microphone [2020/11/10 10:34] – [Workarounds] Add note about repair. abrashear
@@ Line 2: / Line 2: @@
 If your microphone is not picking up sound.
-{{ ::quickly_troubleshoot_microphone_problems_in_windows_10.webm?1280 |Video troubleshooting microphone problems.}}
   - Right-click the volume icon in the tray. **Open Sound settings**.
@@ Line 16: / Line 14: @@
   - Make sure **Allow apps to access your microphone** is on.
   - Scroll down in the main area. Make sure **Allow desktop apps to access your microphone** is on.
+{{ ::quickly_troubleshoot_microphone_problems_in_windows_10.webm?1280 |Video troubleshooting microphone problems.}}
+====== Workarounds ======
+If the above steps do not resolve the microphone problem, use one of these workarounds until you can bring your computer to the Help Desk for repair.
+  * [[connect_bluetooth_headset|Use a Bluetooth headset]] (such as AirPods).
+  * Connect a gaming console headset. Most work without any additional setup.