If you have a printer at home, usually you can install it yourself without Help Desk assistance. Try the following:

1. Make sure the printer is on and connected to your network.
2. Open the Start Menu. Search for then open Printers & Scanners.
3. Click Add a printer or scanner.
4. Wait a moment for the printer to appear in the list. Click on it, then click Add Device.
5. Wait while Windows connects to the printer and installs any necessary software. This can take a while.
6. Once you see the printer is Ready, you've successfully added your printer.