Troubleshoot Webcam
If your camera is not working in a meeting, try the following to determine what's wrong.
Open the Camera app from the Start Menu.
If the camera works: make sure you're allowing the camera in your meeting(s) when prompted.
If you see an error:
We need your permission
: check your privacy settings.
We can't find your camera
: Restart your computer. Try
a power reset
. If it still does not work, your computer needs to be repaired.
Check Privacy Settings
Open the Start Menu and search for
Privacy
. Open the Privacy Settings result.
In the left pane, find
Camera
and click on it.
Make sure
Allow apps to access your camera
is turned On.
Scroll down and make sure
Allow desktop apps to access your camera
is turned On.