La Salle Help Desk Wiki

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
====== Welcome ======
Welcome to the La Salle Help Desk Wiki! To begin, search for a topic in the search bar or check out the suggested articles below. Not all articles are listed on this page! Try using the search at the top right or [[https://help.lasallehs.net/doku.php?id=start&do=index|viewing the sitemap]].

For technology issues go to https://support.forward-edge.net and fill out a ticket please.

If you need help with something you can't find here, email the Help Desk directly at [[techhelp@lasallehs.net|techhelp@lasallehs.net]].

**Help and support can be reached through the 988 Suicide & Crisis Lifeline**
====== Recommended Articles ======
  * [[file_history|File History]] - The easiest way for students to back up their data.
  * [[google_drive|Google Backup and Sync]] - Alternative method for students to back up data. No SD card needed.
  * [[tablet care guide|Tablet Care Guide]] - How to take care of your tablet.
  * [[passwords|Passwords]] - How to change your password and password best practices.
  * [[handling_suspicious_email_messages_and_spam|Handling Suspicious Email Messages and Spam]] - Guidelines on how to handle suspicious email safely as well as reduce the amount of junk email you receive.
  * [[help_desk_tickets|Help desk]] - A guide on how to put in a ticket 

===== Articles for Students =====
  * [[students:powerschool|Student PowerSchool Introduction]]
  * [[issues:troubleshoot_microphone|Troubleshoot Microphone not Working]]
  * [[reset_laptop_power|Reset Laptop Power]] to resolve problems with charging.

===== Articles for Teachers/Staff =====
  * [[employee_hub:start|Employee Hub]] - Employee documentation and guides.
  * [[teachers:projection|How to Project Wirelessly]] - How to connect to your classroom projector wirelessly using the Epson EasyMP software.
  * [[employee_hub:dyknow_cloud_overview|DyKnow Cloud Overview]] - How to get started with and use DyKnow Cloud.
  * [[teachers:enrol_and_unenrol_students_in_moodle|Enrolling and Unenrolling Students in Moodle]] - How to add and remove students in your Moodle courses.
  * [[teachers:import_moodle_courses|Import Course Materials in Moodle]] - How you can import your course material from previous years in Moodle.
  * [[teachers:backing up data|Teachers: Backing up Data]] - How teachers/staff can back up their data.
  * [[teachers:online_quiz_in_examview|How to give an online quiz in ExamView]] - How teachers can administer online quizzes with ExamView.
  * [[teachers:instructional_planner|Instructional Planner Guide]] - Guide to using Instructional Planner.

===== Articles for Parents =====
  * [[parents:powerschool|PowerSchool Parent Login Guide]] - How parents can create their PowerSchool accounts and add their son(s) to their account.
  * [[parents:powerschool_progress_reports|PowerSchool Progress Reports]] - How parents can receive automatic progress reports via email.