Differences

This shows you the differences between two versions of the page.

--- start [2020/11/10 15:27] – [Articles for Students] Add microphone and reset guides abrashear
+++ start [2024/08/14 10:55] (current) – [Recommended Articles] jchernay
@@ Line 2: / Line 2: @@
 Welcome to the La Salle Help Desk Wiki! To begin, search for a topic in the search bar or check out the suggested articles below. Not all articles are listed on this page! Try using the search at the top right or [[https://help.lasallehs.net/doku.php?id=start&do=index|viewing the sitemap]].
-If you need help with something you can't find here, email the Help Desk directly at [[help@lasallehs.net|help@lasallehs.net]].
+For technology issues go to https://support.forward-edge.net and fill out a ticket please.
+If you need help with something you can't find here, email the Help Desk directly at [[techhelp@lasallehs.net|techhelp@lasallehs.net]].
 ====== Recommended Articles ======
   * [[file_history|File History]] - The easiest way for students to back up their data.
   * [[google_drive|Google Backup and Sync]] - Alternative method for students to back up data. No SD card needed.
-  * [[adding school calendar to your calendar|Adding School Calendars to your calendar in Google.]] - How to make the school calendar appear in your Google calendar.
   * [[tablet care guide|Tablet Care Guide]] - How to take care of your tablet.
   * [[passwords|Passwords]] - How to change your password and password best practices.
   * [[handling_suspicious_email_messages_and_spam|Handling Suspicious Email Messages and Spam]] - Guidelines on how to handle suspicious email safely as well as reduce the amount of junk email you receive.
+  * [[help_desk_tickets|Help desk]] - A guide on how to put in a ticket
 ===== Articles for Students =====
   * [[students:powerschool|Student PowerSchool Introduction]]
   * [[issues:troubleshoot_microphone|Troubleshoot Microphone not Working]]
-  * [[reset_laptop_power|Reset Laptop Power]]
+  * [[reset_laptop_power|Reset Laptop Power]] to resolve problems with charging.
 ===== Articles for Teachers/Staff =====
@@ Line 21: / Line 23: @@
   * [[teachers:projection|How to Project Wirelessly]] - How to connect to your classroom projector wirelessly using the Epson EasyMP software.
   * [[employee_hub:dyknow_cloud_overview|DyKnow Cloud Overview]] - How to get started with and use DyKnow Cloud.
-  * [[teachers:gradebook|Installing the PowerTeacher Gradebook]] - How to install the PowerSchool gradebook and create a shortcut on your desktop.
-  * [[teachers:adding a printer code|Adding Your Printer Code]] - How to add enter your printer code so that you may print to La Salle printers.
   * [[teachers:enrol_and_unenrol_students_in_moodle|Enrolling and Unenrolling Students in Moodle]] - How to add and remove students in your Moodle courses.
   * [[teachers:import_moodle_courses|Import Course Materials in Moodle]] - How you can import your course material from previous years in Moodle.
   * [[teachers:backing up data|Teachers: Backing up Data]] - How teachers/staff can back up their data.
   * [[teachers:online_quiz_in_examview|How to give an online quiz in ExamView]] - How teachers can administer online quizzes with ExamView.
-  * [[teachers:sign_a_document_digitally|Sign a Document Digitally]] - How teachers/staff can sign and add text to PDF documents on their computers.
   * [[teachers:instructional_planner|Instructional Planner Guide]] - Guide to using Instructional Planner.