Differences

This shows you the differences between two versions of the page.

--- start [2016/08/17 11:32] – [Articles for Teachers/Staff] Added gradebook installation link abrashear
+++ start [2024/08/14 10:55] (current) – [Recommended Articles] jchernay
@@ Line 1: / Line 1: @@
 ====== Welcome ======
-Welcome to the La Salle Help Desk Wiki! To begin, search for a topic in the search bar or check out the suggested articles below. Not all articles are listed on this page! Try using the search at the top right or [[https://help.lasallehs.net/doku.php?id=start&do=index|viewing the sitemap]]. If you need help with something you can't find here, email the Help Desk directly at [[help@lasallehs.net|help@lasallehs.net]].
+Welcome to the La Salle Help Desk Wiki! To begin, search for a topic in the search bar or check out the suggested articles below. Not all articles are listed on this page! Try using the search at the top right or [[https://help.lasallehs.net/doku.php?id=start&do=index|viewing the sitemap]].
+For technology issues go to https://support.forward-edge.net and fill out a ticket please.
+If you need help with something you can't find here, email the Help Desk directly at [[techhelp@lasallehs.net|techhelp@lasallehs.net]].
 ====== Recommended Articles ======
-  * [[adding school calendar to your calendar|Adding School Calendars to your calendar in Google.]] - How to make the school calendar appear in your Google calendar.
+  * [[file_history|File History]] - The easiest way for students to back up their data.
-  * [[using microsoft synctoy|Using Microsoft SyncToy]] - How to use the Microsoft SyncToy to synchronize files.
+  * [[google_drive|Google Backup and Sync]] - Alternative method for students to back up data. No SD card needed.
   * [[tablet care guide|Tablet Care Guide]] - How to take care of your tablet.
-  * [[adding printers|Adding Printers]] - How to add and use La Salle printers.
   * [[passwords|Passwords]] - How to change your password and password best practices.
-  * [[issues:poor_recording_quality_on_lenovo_thinkpad_yoga|Fix Poor Recording Quality on Lenovo ThinkPad Yoga]] - How to fix buzzing and static on recordings made with Lenovo tablets.
   * [[handling_suspicious_email_messages_and_spam|Handling Suspicious Email Messages and Spam]] - Guidelines on how to handle suspicious email safely as well as reduce the amount of junk email you receive.
+  * [[help_desk_tickets|Help desk]] - A guide on how to put in a ticket
 ===== Articles for Students =====
-  * [[students:backing up data|Students: Backing up Data]] - How students can back up their data.
+  * [[students:powerschool|Student PowerSchool Introduction]]
-  * [[google_drive|Google Drive]] - How students can set up and use Google Drive on their computers.
+  * [[issues:troubleshoot_microphone|Troubleshoot Microphone not Working]]
-  * [[students:powerschool|PowerSchool]] - Student PowerSchool introduction.
+  * [[reset_laptop_power|Reset Laptop Power]] to resolve problems with charging.
 ===== Articles for Teachers/Staff =====
   * [[employee_hub:start|Employee Hub]] - Employee documentation and guides.
   * [[teachers:projection|How to Project Wirelessly]] - How to connect to your classroom projector wirelessly using the Epson EasyMP software.
-  * [[teachers:gradebook|Installing the PowerTeacher Gradebook]] - How to install the PowerSchool gradebook and create a shortcut on your desktop.
+  * [[employee_hub:dyknow_cloud_overview|DyKnow Cloud Overview]] - How to get started with and use DyKnow Cloud.
-  * [[teachers:adding a printer code|Adding Your Printer Code]] - How to add enter your printer code so that you may print to La Salle printers.
   * [[teachers:enrol_and_unenrol_students_in_moodle|Enrolling and Unenrolling Students in Moodle]] - How to add and remove students in your Moodle courses.
   * [[teachers:import_moodle_courses|Import Course Materials in Moodle]] - How you can import your course material from previous years in Moodle.
   * [[teachers:backing up data|Teachers: Backing up Data]] - How teachers/staff can back up their data.
-  * [[teachers:dyknow_admin_console|Edit Classes or Remove Students in DyKnow]] - How teachers can edit their DyKnow classes and remove students.
-  * [[teachers:change_old_course_names_in_moodle|Changing Old Course Names in Moodle]] - How teachers can change their old course names in Moodle to make importing into future classes easier.
   * [[teachers:online_quiz_in_examview|How to give an online quiz in ExamView]] - How teachers can administer online quizzes with ExamView.
-  * [[teachers:sign_a_document_digitally|Sign a Document Digitally]] - How teachers/staff can sign and add text to PDF documents on their computers.
   * [[teachers:instructional_planner|Instructional Planner Guide]] - Guide to using Instructional Planner.
 ===== Articles for Parents =====
   * [[parents:powerschool|PowerSchool Parent Login Guide]] - How parents can create their PowerSchool accounts and add their son(s) to their account.
+  * [[parents:powerschool_progress_reports|PowerSchool Progress Reports]] - How parents can receive automatic progress reports via email.