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--- handling_suspicious_email_messages_and_spam [2017/02/10 09:45] – [Is this message trying to get me to do something dangerous?] Rework to provide more information and reduce duplicate language. abrashear
+++ handling_suspicious_email_messages_and_spam [2017/02/10 09:47] – [Is this email actually from who it says it is?] Add more detail abrashear
@@ Line 7: / Line 7: @@
 ===== Is this email actually from who it says it is? =====
-  * Check the From address on the email. Messages from your bank should probably come from //[email protected]//, and not //[email protected]// or //[email protected]//.
+Malicious messages can come from anyone. It's very common for an attacker to hijack an account, and then use that account to send harmful messages to all of the contacts. Even if a message is from someone you know, be on alert if it seems unusual.
-  * Consider the body of the message. If you have communicated with this person before, is their grammar unusual? Is the formatting of the message odd? Is their spelling particularly poor?
+  * **Check the //From// address on the email.** Messages from your bank should probably come from //[email protected]//, and not //[email protected]// or //[email protected]//.
+  * **Consider the body of the message.** If you have communicated with this person before, is their grammar unusual? Is the formatting of the message odd? Is their spelling particularly poor? Are they asking you to do something unusual?
 ===== Is this message trying to get me to do something dangerous? =====