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| handling_suspicious_email_messages_and_spam [2016/05/05 09:40] – [Is this message trying to get me to do something dangerous?] Grammar correction abrashear | handling_suspicious_email_messages_and_spam [2016/09/19 10:53] – [Unsubscribing from marketing messages] formatting abrashear |
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| ====== How to send a message with headers in Gmail ====== | ====== How to send a message with headers in Gmail ====== |
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| Every email has [[https://simple.wikipedia.org/wiki/Email_headers|headers]]. The headers contain information about the path the message took through the Internet from its source to its destination. Email headers are normally hidden, but they contain information that is very valuable when it comes to troubleshooting problems or trying to determine an email's source. | Every email has [[https://simple.wikipedia.org/wiki/Email_headers|headers]]. The headers contain information about the path the message took through the Internet. Email headers are normally hidden, but contain information that is very valuable when it comes to troubleshooting problems or trying to determine an email's source. |
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| - Open the Gmail message. | - Open the Gmail message. |
| - Click the down arrow next to Reply, at the top right of the message pane. | - Click the down arrow next to Reply, at the top right of the message pane. |
| - Select Show Original. The full headers will appear in a new window. | - Select Show Original. The full headers will appear in a new window. |
| - Copy the entire message, including the headers. | - Click **Download Original** and save the text file. |
| - Compose a new email with an appropriate subject. | - Attach the text file in a new message. |
| - Paste the entire message into the body of the new email. | |
| ====== How to report a phishing email in Gmail ====== | ====== How to report a phishing email in Gmail ====== |
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| - Open the Gmail message. | - Open the Gmail message. |
| - Click the down arrow next to Reply, at the top right of the message pane. | - Click the down arrow next to Reply, at the top right of the message pane. |
| - Click *Report Phishing* to send a copy of the message to the Gmail Team. | - Click **Report Phishing** to send a copy of the message to the Gmail Team. |
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| ====== How to report a message as spam in Gmail ====== | ====== How to report a message as spam in Gmail ====== |
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| A [[https://simple.wikipedia.org/wiki/Spamming|spam email]] is generally an unsolicited marketing message. Spam messages may or may not be malicious. It is dangerous to open any links or attachments in spam messages unless you are quite sure the message is a false positive. When you report a message as spam, the message will be submitted to the Gmail team for analysis and the message will be moved to your spam folder. By reporting spam, you help Google improve their spam filtering technology for everyone that uses the service //and// you can reduce the amount of junk mail in your inbox. | A [[https://simple.wikipedia.org/wiki/Spamming|spam email]] is generally an unsolicited marketing message. Spam may or may not be malicious. It is dangerous to open any links or attachments in spam messages unless you are quite sure the message is safe. When you report a message as spam, the message will be submitted to the Gmail team for analysis and the message will be moved to your spam folder. By reporting spam, you help Google improve their spam filtering technology for everyone //and// you can reduce the amount of junk mail in your inbox. |
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| - Select the message you'd like to report. | - Select the message you'd like to report. |
| - Click the **spam** button {{::gmail_spam_button.png?nolink|}} in the toolbar above your message list. | - Click the **spam** button {{::gmail_spam_button.png?nolink|}} in the toolbar above your message list. |
| - (If you have the message open, you can also report it as spam by using the same button.) | - (If you have the message open, you can also report it as spam by using the same button.) |
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| ===== Unsubscribing from marketing messages ===== | ===== Unsubscribing from marketing messages ===== |
| Often marketing messages will give you the option of unsubscribing from their list. If the "spam" message is from a company you've previously dealt with, you may want to remove yourself from their mailing list by unsubscribing. According to the [[https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003|CAN-SPAM Act]], email marketers are required to provide you with an option to unsubscribe from their messages. You should apply this method **only** to messages in your inbox. Messages in your spam folder are more likely to contain malicious links. | Often marketing messages will give you the option of unsubscribing from their list. If the "spam" message is from a company you've previously dealt with, you may want to remove yourself from their mailing list by unsubscribing. According to the [[https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003|CAN-SPAM Act]], email marketers are required to provide you with an option to unsubscribe from their messages. You should apply this method **only** to messages in your inbox. Messages in your spam folder are more likely to contain malicious links. |
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| Read the message and search for an "unsubscribe" or "update subscription" link. Usually at the bottom of the mail. | Read the message and search for an //unsubscribe// or //update subscription// link—usually at the bottom of the mail. Visiting that link will allow you to opt out of future mailings from that company. |
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| Visiting that link will allow you to opt out of future mailings from that company. | |
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| * If you cannot find a way to unsubscribe, report the message as spam. | * If you cannot find a way to unsubscribe, report the message as spam. |
