https://help.lasallehs.net/ 2026-05-16T04:17:46+00:00 https://help.lasallehs.net/ https://help.lasallehs.net/lib/exe/fetch.php?media=wiki:favicon.ico text/html 2020-06-29T15:23:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=add_personal_printer&rev=1593458582&do=diff Add a Personal Printer If you have a printer at home, usually you can install it yourself without Help Desk assistance. Try the following: * Make sure the printer is on and connected to your network. * Open the Start Menu. Search for then open Printers & Scanners. text/html 2016-09-19T10:39:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=adding_school_calendar_to_your_calendar&rev=1474295947&do=diff Add the School Calendar to Your Google Calendar * Go to the School Calendar. * Click the button at the bottom-right labelled, + Google Calendar. * When asked if you want to add the La Salle High School calendar to your calendar, click Yes, add this calendar. text/html 2020-08-06T12:06:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=adobe_creative_cloud_sign-in_process&rev=1596729979&do=diff Adobe Creative Cloud Sign-In Process * At the Adobe sign-in screen, enter your full @lasallehs.net email address as the username. Click continue. * Select *Company or School Account*. * At the Google login screen, sign in to your email account. text/html 2018-02-14T12:46:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=backing_up_browser_data&rev=1518630412&do=diff Backing Up Browser Data Browser data can be just as important as your files. However, it does not live in your Documents folder so backing it up might not be straightforward at times. Often times each browser has its own way of storing and exporting its data. Most browsers have two ways to export data, depending on your needs you can decide what method to use. text/html 2020-11-10T14:33:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=change_display_scaling&rev=1605036830&do=diff Change Display Scaling Some applications behave poorly when using a display scaling other than 100%. You can change your display scaling to remedy this. * Right-click the desktop. Click Display Settings. * Under Scale and Layout, change the scaling to 100%. text/html 2018-02-20T10:42:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=clear_scratch_disks&rev=1519141346&do=diff Clear Adobe Scratch Disks If Photoshop or another Adobe app reports that the scratch disk is full, it's most likely that the users' C: drive is filled. To help alleviate the problem, delete temporary files from the machine. * Close all Adobe applications if possible. text/html 2020-11-10T11:29:09+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=connect_bluetooth_headset&rev=1605025749&do=diff Connect a Bluetooth Headset * Open the quick tiles from the bottom right of the screen. * If you don't see Bluetooth, click Expand. * Right-click on Bluetooth and then Go to Settings. * Make sure Bluetooth is On. * Put your Bluetooth device in pairing mode. text/html 2019-07-11T11:10:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=electronic_reservations_for_reviewers&rev=1562857823&do=diff Managing Room Reservations in Google Calendar Receive Event Notifications In order to efficiently manage the event calendars, it is advisable to configure your calendar settings so that you can receive email notifications whenever someone schedules an event. When you receive an email notification you can approve or decline the event without leaving your email. text/html 2023-08-15T13:10:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=electronic_reservations&rev=1692119425&do=diff How to request the use of a space * Directions for employees requesting use of classrooms, cafeteria, alumni heritage room, alumni conference room, west wing conference room-email Cecilia Long at clong@lasallehs.net * All other indoor and outdoor spaces that are primarily used by Athletics, Drama & Music Dept's please send email to Mia Kalkhoff at mkalkhoff@lasallehs.net for booking space text/html 2017-07-10T13:41:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=file_history&rev=1499708508&do=diff File History File History regularly backs up versions of your files in the Documents, Music, Pictures, Videos, and Desktop folders and the OneDrive files available offline on your PC. Over time, you'll have a complete history of your files. If the originals are lost, damaged, or deleted, you can restore them. You can also browse and restore different versions of your files. For example, if you want to restore an older version of a file (even if it wasn't deleted or lost), you can browse through… text/html 2017-02-10T09:55:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=forward_a_message_with_headers_in_gmail&rev=1486738527&do=diff How to forward a message with headers in Gmail Every email has headers. The headers contain information about the path the message took through the Internet. Email headers are normally hidden, but contain information that is very valuable when it comes to troubleshooting problems or trying to determine an email's source. text/html 2022-08-05T14:59:15+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=google_drive&rev=1659725955&do=diff Google Drive Google Drive is Google's cloud document & storage service. The Backup and Sync application allows you to store a copy of your Google Drive on your computer and synchronize your PC's files to Google Drive. Back Up Your Files with the Google Drive Application text/html 2021-09-21T12:05:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=handbrake&rev=1632240325&do=diff Handbrake HandBrake is a free and open-source video transcoder. It can convert video between a variety of formats as well as alter quality settings. If you're trying to upload a video to Moodle and it is too large, HandBrake can be used to greatly reduce the file size. text/html 2021-12-01T14:35:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=handling_suspicious_email_messages_and_spam&rev=1638387343&do=diff Handling Suspicious Email Messages and Spam The two best ways to reduce the amount of unwanted email in your inbox is to report spam messages and unsubscribe from mailing lists you are not interested in. Gmail will try to automatically unsubscribe you from messages you mark as spam. text/html 2020-03-13T10:51:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=hangouts_meet_quick_start&rev=1584111105&do=diff Hangouts Meet Quick Start Hangouts Meet can run online meetings with video, audio, and screen sharing. In addition to this guide, you can review Google's Hangouts Meet training material, which is more in-depth. Create a Meeting There are three ways you can create a meeting. You can create them from Meet itself, in your calendar, or in Hangouts Chat. Each method will give you a unique meeting room with an address like meet.google.com/www-xxxx-yyy. You can send that address to anyone to invite … text/html 2024-08-14T10:58:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=help_desk_tickets&rev=1723647536&do=diff text/html 2016-11-17T11:44:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=installing_fonts_for_adobe_applications&rev=1479401051&do=diff Installing Fonts for Adobe Applications To install fonts for Adobe applications (Photoshop, Illustrator, etc.): * Close all Adobe applications. * Copy the font files (.ttf or .otf) to C:\Program Files\Common Files\Adobe\Fonts * When you re-open your Adobe applications, the fonts should be available. text/html 2022-08-08T20:42:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=onenote&rev=1660005742&do=diff Microsoft OneNote Microsoft OneNote allows you to easily take notes and keep your school work organized. This page serves as an overview of basic OneNote functionality. At the bottom of the page you will find a video on using OneNote that covers most of these topics. text/html 2016-11-09T10:21:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=passwords&rev=1478704874&do=diff Password Overview Changing your passwords at least once a year is a good idea, however with some services it is not immediately obvious how to do so. If you have forgotten your password and need it reset, visit the main office. Password Best Practices text/html 2019-09-09T12:11:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=recognize_text_acrobat&rev=1568045496&do=diff Recognize Text with Acrobat Acrobat can recognize text in scanned documents using Optical Character Recognition (OCR). Recognizing text in your PDFs allows you to quickly search them. * Right-click your PDF file. Choose Open With > Adobe Acrobat DC text/html 2016-09-20T07:58:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=reset_3ds_max_settings&rev=1474372728&do=diff Reset 3DS Max Settings to Default If you have trouble starting Autodesk software such as 3DS Max, resetting your settings to default may resolve the issue. * Exit any Autodesk applications. * Open file explorer (Windows key + E). * In the address bar, type: text/html 2021-03-29T09:32:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=reset_autocad_settings&rev=1617024739&do=diff Reset AutoCAD Settings to Default If you have trouble starting AutoCAD, your toolbars get into an unusable state, or you experience other issues, resetting your AutoCAD settings to default may resolve the issue. * Open the Start Menu. * Open the AutoCAD 2020 - English folder. text/html 2022-08-10T11:46:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=reset_laptop_power&rev=1660146372&do=diff Reset Laptop Power Resetting your laptop's power can resolve a variety of problems. You will need a small poking implement such as a paperclip or thumb tack. * Shut down your computer. * Remove the charging cable. * Flip the laptop over. Find the reset pinhole on the bottom. It's usually near the center. If you're having trouble, consult the video for your laptop model. text/html 2020-02-18T08:49:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=reset_west_point_bridge_designer_settings&rev=1582033793&do=diff Reset West Point Bridge Designer Settings If you have trouble starting West Point Bridge Designer or running animations, resetting your settings to default may resolve the issue. * Exit West Point Bridge Designer. * Open file explorer (Windows key + E). text/html 2020-04-08T16:08:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=screen_capture_with_open_broadcaster_software&rev=1586376503&do=diff Screen Capture with OBS Studio You can use OBS Studio to create recordings of your entire screen or specific windows. To get started you'll need to do a little bit of setup. The first thing to do is set your recording options. Then you'll set up your canvas with what you want to record. text/html 2025-04-15T08:02:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=start&rev=1744718542&do=diff Welcome Welcome to the La Salle Help Desk Wiki! To begin, search for a topic in the search bar or check out the suggested articles below. Not all articles are listed on this page! Try using the search at the top right or viewing the sitemap. For technology issues go to text/html 2021-09-21T12:10:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=tablet_care_guide&rev=1632240612&do=diff Tablet Care Guide Handling Never carry or lift your tablet by its screen. When you move the tablet, you should always bear most of the weight with the machine's base. Handling the device by the screen can cause the hinge(s) to break or can damage the connection between the tablet and screen. text/html 2018-04-16T11:11:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.lasallehs.net/doku.php?id=vpn_client_setup_guide&rev=1523891513&do=diff VPN Client Setup Guide Connecting to the La Salle High School VPN will create a secure tunnel between your computer and the La Salle High School network. All network traffic from your computer will be forwarded through La Salle High School so that you may access internal resources on the LSHS network. With this document, you should have been provided with the following files. All of these are needed.