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tablet_care_guide [2018/08/03 10:27] – [Prolonging Battery Life] Move away from suggesting Mobility Center. Point to battery icon & add gif. abrasheartablet_care_guide [2021/09/21 12:10] (current) – [Troubleshooting] Add bit about resetting power. abrashear
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 ===== Storage ===== ===== Storage =====
  
-When you store your computer in its case. Do not put your power adapter or anything else on the top of your computer. The case is only large enough for the laptop, and putting items in with it can damage the screen.+When you store your computer in its case. Do not put your power adapter or anything else on the top of your computer. The case is only large enough for the laptop, and putting items in with it can damage the screen. If your case has a pocket for the charger, put your charger in there.
 ====== Cleaning ====== ====== Cleaning ======
 A microfiber cloth or a paper towel is the best way to clean your laptop’s screen. When a more thorough cleaning is required, a rubbing alcohol solution will do the job. Using Windex (or other ammonia-based cleaners) is not recommended because the ammonia may yellow the screen over time. A microfiber cloth or a paper towel is the best way to clean your laptop’s screen. When a more thorough cleaning is required, a rubbing alcohol solution will do the job. Using Windex (or other ammonia-based cleaners) is not recommended because the ammonia may yellow the screen over time.
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 The first step to take when you are having trouble with your computer is to restart it via the power menu. If you are still having the issue, bring it to the Help Desk or email the Help Desk at [email protected]. //Before// you bring your tablet to the Help Desk, you should make sure your data is [[file_history|backed up]] properly. The first step to take when you are having trouble with your computer is to restart it via the power menu. If you are still having the issue, bring it to the Help Desk or email the Help Desk at [email protected]. //Before// you bring your tablet to the Help Desk, you should make sure your data is [[file_history|backed up]] properly.
  
-If your computer is frozen, the first thing you should do is be patient. Give it at least five to ten minutes—perhaps more. If the system continues to be unresponsive and you cannot shut it down gracefully, a hard shutdown may be necessary. Be aware that a hard shutdown is harmful. It is best to avoid it. To perform a hard shutdown, hold down the power button for a few seconds until the power light turns off.+If your computer is frozen, the first thing you should do is be patient. Give it at least five to ten minutes—perhaps more. If the system continues to be unresponsive and you cannot shut it down gracefully, a hard shutdown may be necessary. Be aware that a hard shutdown is harmful. It is best to avoid it. To perform a hard shutdown, hold down the power button for a few seconds until the power light turns off. If that still does not work, [[https://help.lasallehs.net/doku.php?id=reset_laptop_power|reset the Laptop's power following this guide]].
  
 If your computer is physically damaged it should be brought to the Help Desk for repair as soon as possible. The Help Desk will not repair a computer during the summer unless it is damaged to the point it cannot be serviced. If your computer is physically damaged it should be brought to the Help Desk for repair as soon as possible. The Help Desk will not repair a computer during the summer unless it is damaged to the point it cannot be serviced.
tablet_care_guide.txt · Last modified: 2021/09/21 12:10 by abrashear