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students:2013_factory_image [2013/05/31 14:05]
abrashear [Addendum] Information on SD card reader and Fingerprint software
students:2013_factory_image [2015/05/06 14:27] (current)
abrashear Added title.
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-====== ​Introduction ​======+====== ​Restoring the Factory Image on Your HP EliteBook 2730p Tablet ​======
 Now that you are leaving La Salle, you may re-image your tablet in order to remove all La Salle High School restrictions and software. Doing so will delete all data on your tablet, so make sure your data is backed up. Now that you are leaving La Salle, you may re-image your tablet in order to remove all La Salle High School restrictions and software. Doing so will delete all data on your tablet, so make sure your data is backed up.
 With this guide, you should have received a USB flash drive (referred to as your recovery media) which contains your restore image. This will be used to restore your operating system to default settings. With this guide, you should have received a USB flash drive (referred to as your recovery media) which contains your restore image. This will be used to restore your operating system to default settings.
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 ===== Fingerprint Software ===== ===== Fingerprint Software =====
 In order to get the fingerprint software working, you need to install the [[http://​h20000.www2.hp.com/​bizsupport/​TechSupport/​SoftwareDescription.jsp?​lang=en&​cc=us&​prodTypeId=0&​prodSeriesId=3784558&​prodNameId=3784561&​swEnvOID=4060&​swLang=13&​mode=2&​taskId=135&​swItem=ob-83870-1|HP ProtectTools Security Suite]]. In order to get the fingerprint software working, you need to install the [[http://​h20000.www2.hp.com/​bizsupport/​TechSupport/​SoftwareDescription.jsp?​lang=en&​cc=us&​prodTypeId=0&​prodSeriesId=3784558&​prodNameId=3784561&​swEnvOID=4060&​swLang=13&​mode=2&​taskId=135&​swItem=ob-83870-1|HP ProtectTools Security Suite]].
 +
 +===== Unable to Re-image =====
 +There were a small number of USB drives handed out that were defective. A few minutes into the re-imaging process, it would fail and error out. If you are experiencing this issue, please visit La Salle for a replacement.
students/2013_factory_image.1370023556.txt.gz ยท Last modified: 2013/05/31 14:05 by abrashear