User Tools

Site Tools


students:2013_factory_image

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
students:2013_factory_image [2013/05/14 10:32] – Added article content based on existing Word document. abrashearstudents:2013_factory_image [2015/05/06 14:27] (current) – Added title. abrashear
Line 1: Line 1:
-====== Introduction ======+====== Restoring the Factory Image on Your HP EliteBook 2730p Tablet ======
 Now that you are leaving La Salle, you may re-image your tablet in order to remove all La Salle High School restrictions and software. Doing so will delete all data on your tablet, so make sure your data is backed up. Now that you are leaving La Salle, you may re-image your tablet in order to remove all La Salle High School restrictions and software. Doing so will delete all data on your tablet, so make sure your data is backed up.
 With this guide, you should have received a USB flash drive (referred to as your recovery media) which contains your restore image. This will be used to restore your operating system to default settings. With this guide, you should have received a USB flash drive (referred to as your recovery media) which contains your restore image. This will be used to restore your operating system to default settings.
Line 21: Line 21:
   - Start with the computer powered off and plugged-in to your charger.   - Start with the computer powered off and plugged-in to your charger.
   - Turn on the computer. When you see the HP logo, tap F10 on the keyboard. You will be taken to the BIOS login screen.   - Turn on the computer. When you see the HP logo, tap F10 on the keyboard. You will be taken to the BIOS login screen.
-  - Enter the BIOS password hpfac2010 and press enter.+  - Enter the BIOS password **hpfac2010** and press enter.
   - Click on the “Reset BIOS security to factory default” button in the right pane. At the warning screen, click “YES”.   - Click on the “Reset BIOS security to factory default” button in the right pane. At the warning screen, click “YES”.
   - Click on the “Restore Defaults” button in the right pane. Click “Yes” when prompted.   - Click on the “Restore Defaults” button in the right pane. Click “Yes” when prompted.
Line 60: Line 60:
   - Windows will now finalize your settings and login under your user account.   - Windows will now finalize your settings and login under your user account.
   - You have now successfully configured your operating system. Your computer is ready to use.   - You have now successfully configured your operating system. Your computer is ready to use.
 +
 +====== Addendum ======
 +===== SD Card Reader Not Working =====
 + If your SD card reader is not working after you've re-imaged your tablet, you need to download the [[http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3784558&prodNameId=3784561&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=ob-76430-1|JMicron Media Card Reader Driver]] from HP and install it on your computer.
 +
 +===== Fingerprint Software =====
 +In order to get the fingerprint software working, you need to install the [[http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=3784558&prodNameId=3784561&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-83870-1|HP ProtectTools Security Suite]].
 +
 +===== Unable to Re-image =====
 +There were a small number of USB drives handed out that were defective. A few minutes into the re-imaging process, it would fail and error out. If you are experiencing this issue, please visit La Salle for a replacement.
students/2013_factory_image.txt · Last modified: 2015/05/06 14:27 by abrashear