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--- handling_suspicious_email_messages_and_spam [2017/02/10 09:53] – [Handling Suspicious Email Messages and Spam] Clarity abrashear
+++ handling_suspicious_email_messages_and_spam [2017/02/10 09:58] – Rearrange content. Split instructions on forwarding with headers into a separate guide. abrashear
@@ Line 21: / Line 21: @@
 Naturally, if you never trusted any message or opened //any// attachment, email would not be very useful. Use your best judgement and if you feel a message is unsafe, you may want to report it as a phishing or spam. Reporting spam and phishing emails is good practice, because you will help Gmail reduce the amount of unwanted messages you receive. If a message is probably safe, but you do not want to receive any more message like it you may be able to unsubscribe from marketing messages from that sender.
-If ever you are not sure if a message is malicious or not, send the message with headers to <[email protected]> using the instructions below.
+If ever you are not sure if a message is malicious or not, [[forward_a_message_with_headers_in_gmail|send the message with headers]] to <[email protected]>.
-====== How to send a message with headers in Gmail ======
-Every email has [[https://simple.wikipedia.org/wiki/Email_headers|headers]]. The headers contain information about the path the message took through the Internet. Email headers are normally hidden, but contain information that is very valuable when it comes to troubleshooting problems or trying to determine an email's source.
-  - Open the Gmail message.
-  - Click the down arrow next to Reply, at the top right of the message pane.
-  - Select Show Original. The full headers will appear in a new window.
-  - Click **Download Original** and save the text file.
-  - Attach the text file in a new message.
-====== How to report a phishing email in Gmail ======
-A [[https://simple.wikipedia.org/wiki/Phishing|phishing]] email is a malicious message that attempts to convince a user to divulge sensitive information. By reporting phishing messages to Gmail you help them improve their filtering so that fewer people receive malicious messages. When you report a message as phishing, it will be removed from your inbox and placed in your spam folder.\\
-  - Open the Gmail message.
-  - Click the down arrow next to Reply, at the top right of the message pane.
-  - Click **Report Phishing** to send a copy of the message to the Gmail Team.
 ====== How to report a message as spam in Gmail ======
@@ Line 58: / Line 42: @@
 Read the message and search for an //unsubscribe// or //update subscription// link—usually at the bottom of the mail. Visiting that link will allow you to opt out of future mailings from that company.
+====== How to report a phishing email in Gmail ======
+A [[https://simple.wikipedia.org/wiki/Phishing|phishing]] email is a malicious message that attempts to convince a user to divulge sensitive information. By reporting phishing messages to Gmail you help them improve their filtering so that fewer people receive malicious messages. When you report a message as phishing, it will be removed from your inbox and placed in your spam folder.\\
+  - Open the Gmail message.
+  - Click the down arrow next to Reply, at the top right of the message pane.
+  - Click **Report Phishing** to send a copy of the message to the Gmail Team.