====== Restoring the Factory Image on Your La Salle High School Lenovo ThinkPad L380 Yoga ====== Back up your data before proceeding. Restoring the factory image will remove all restrictions, software, and data on your computer. The process requires two general steps, in this order: - Restore the BIOS to factory defaults. - Restore the operating system. You can also [[https://www.youtube.com/watch?v=c5SVitB9uI0|view a video demonstrating the restore process]]. ===== What You Will Need ===== - Your recovery media issued by La Salle High School. - Your laptop and charger. - About 30 minutes. ====== Restore the BIOS to Factory Defaults ====== - Start with the computer powered on and plugged-in to your charger. Restart the computer by clicking **Restart** in the Start menu. * If you are at a Bitlocker screen, hold the power button until it turns off. Turn it back on. - As the computer turns on, repeatedly tap the //F1// key near the top left of the keyboard until you see the //Entering Setup// message. - At the lock prompt, type the password **LN18UNTAMED** and press //ENTER//. - Use the left/right arrow keys to navigate to the **Restart** screen. - Highlight **Load Setup Defaults** and press //ENTER//. - Press //ENTER// again. - Use the left/right arrow keys to navigate to the **Security** screen. - Highlight **Password** and press //ENTER//. - Highlight **Supervisor Password** and press //ENTER//. - Enter the current password, **LN18UNTAMED** and press //ENTER//. - Enter a new password or leave it blank. Press //ENTER//. * If you set a password and forget it, there is no way to reset it. - Repeat the new password or leave it blank. Press //ENTER//. - Press //ENTER// to continue. - Press the //ESC// key at the top left of the keyboard. - Highlight **Security Chip** and press //ENTER//. - Highlight **Clear Security Chip** and press //ENTER//. - At the //Clear encryption keys// dialog, press //ENTER//. - Press //ESC//. - Press //ESC// again. - Highlight **Exit Saving Changes** and press //ENTER//. - Highlight **Yes** and press //ENTER//. - When the system boots into BitLocker recovery, hold the power button down for six seconds to power it off. ====== Restore the Operating System ====== - Start with the computer powered off and plugged-in to your charger. - Unplug all storage devices (flash drives, SD cards, etc.) from the computer. - Insert your recovery media into the USB port on the computer. - Turn on the computer and repeatedly tap the //F12// key until you see the //Entering Boot Menu// message. * If your computer boots into Windows, restart from the Start Screen to access the boot menu. - At the boot menu, use the arrow keys to select the **USB HDD** option and press //ENTER//. * If your arrow keys do not work. Power off the system by holding the power button and start again. - At the Clonezilla screen, press ENTER to begin the restoration process. - Wait while the machine is restored. This can take up to 10 minutes. - When done, you may be prompted to remove the drive and press enter. Store your drive somewhere safe. The computer will turn off. - Turn the computer back on. - Proceed through the setup screens answering the prompts. When you arrive at the desktop, you’ve successfully restored your computer.